Privacy & data

Dexsport Privacy Policy

The Dexsport privacy policy explains what information we gather, why we gather it, and the choices available to you as a player on our site.

This Dexsport privacy policy sets out, in plain language, how we treat the information you share with us when you browse, register and play. We've written it for Canadian players who want to know exactly what happens behind the scenes before they sit down at a table or spin a reel. We update it from time to time, and the version published here is always the one that applies to your use of the site.

Because our site operates as a crypto casino, the shape of the data we handle differs a little from a typical fiat operator. We still collect account details, technical data and gameplay records, but transactions themselves move through the cryptocurrency networks you choose to use, such as Bitcoin or BTC, rather than through a card network or bank. That distinction matters for how we describe our data flows below, and if you'd like the fuller picture of how deposits and withdrawals work day to day, our Dexsport faq page is the place to look.

What Information We Collect

When you create an account with us, we ask for the basic details needed to open and secure a player profile, along with any information you choose to add to it later. We also record technical information automatically, such as device type, browser version and the pages you visit, so that our site keeps working properly across devices. None of this is unusual for an online platform, but we think it deserves to be stated clearly rather than buried in dense legal text.

Gameplay data is a second category worth separating out. Every round you play, every promotion you claim and every balance movement you make is logged against your account so that our records stay accurate and disputes can be resolved fairly. We keep this information only for as long as it serves that purpose, or for as long as applicable rules require records of this kind to be retained.

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How We Use Your Information

We use the information we hold to run your account, process the cryptocurrency transactions you initiate, and keep the site secure against misuse. That includes recognising returning players, applying any offer you've claimed correctly, and investigating activity that looks unusual on either side of a transaction.

We also use account and gameplay data to communicate with you about matters that affect your use of our site, including changes to this policy, your account status or an active promotion. If you'd like to see what offers look like in practice before deciding whether to opt in, our Dexsport bonuses page sets out what's currently running.

Cookies and similar technologies

Our site uses cookies and comparable technologies to remember your preferences, keep you signed in securely, and understand broadly how the site is used. A separate cookie notice, linked from our footer, covers this subject in the detail it deserves, including the categories of cookies involved and how you can manage them through your browser.

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Sharing, Storage and Your Choices

We do not sell your personal information. Where we share data with service providers who help us run our site, we only share what is necessary for them to perform that function, and we expect them to protect it to a comparable standard.

Read our terms

You have choices about the information you provide and how it's used. You can ask us what personal data we hold about you, request corrections where something is inaccurate, and, subject to our legitimate record-keeping needs, ask that your account data be deleted once it is no longer required. We handle these requests through the support channels described on our Dexsport faq page, and we aim to respond within a reasonable time.

Security sits alongside these choices rather than apart from them. We apply technical and organisational safeguards designed to protect the information you share with us from loss, misuse or unauthorised access, and we review those measures as our site and its player base grow. No system is absolute, which is why we encourage players to use strong, unique credentials and to safeguard access to their own devices and wallets.

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Responsible Use of Your Data and Our Site

Protecting your privacy sits alongside our broader approach to responsible play. We encourage every player to use our site in a way that fits comfortably within their time and budget, and to reach out if gambling stops feeling like entertainment. Tools and guidance for that sit on our dedicated responsible gambling page, reachable from the footer of every page on our site.

If you are new to our site and want a general sense of who we are before reading the finer points of this policy, our home page introduces Dexsport Casino and what playing with us involves, while our Dexsport mobile casino page covers how the same account carries across devices.

Common Questions About This Policy

Does the Dexsport privacy policy cover cryptocurrency transactions?

Yes. Because our site accepts cryptocurrency such as Bitcoin, this policy covers the account and technical data tied to those transactions, even though the transfer itself happens on the underlying blockchain network rather than inside our own systems.

Can I ask Dexsport what personal data it holds about me?

Yes, you can request a summary of the personal data linked to your account. We handle these requests through our support channels, and you'll find the ways to reach us listed on our Dexsport faq page.

Will my information be used to send me marketing messages?

We may use your contact details to tell you about changes to our site, your account or an offer you've opted into. Where a message is purely promotional, you're able to manage your preferences rather than being locked into receiving it.

Does this policy apply to the cookies used on Dexsport?

This policy introduces cookies briefly, but the full detail, including categories and how to manage them, sits in our separate cookie policy, linked from the footer on every page of our site.

Questions about how we use your data?

Our support team can walk you through any part of this policy, and our Dexsport faq page answers many of the practical questions players ask us first.

Visit our faq